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C/Panel / HORDE / Blacklist function

Posted by xingda, 10-08-2004, 04:37 AM
My client using www.companyname.com with email paul@company.com sends an email to info@companyname.com but this last address never receives the email from paul@companyname.com I thought it might be because he accidentally pressed the BLACKLIST link in the HORDE WEBMAIL software when reading and replying his email. Unfortunately I cannot see how to check who is in the blacklist from the HORDE. Do i make any sense?? info@companyname.com to paul@companyname.com is working ok. Anyone has an idea of what can happen? please help cheers XINGDA

Posted by The3bl, 10-08-2004, 05:37 AM
ssh in and tail -f /var/log/exim_mainlog and watch what happens when you send a message to that address.

Posted by xingda, 10-08-2004, 05:53 AM
thanks very much, wish I could do it, but i am a reseller. Any more suggestions on how I can execute that string? let me know thanks a bunch XINGDA

Posted by The3bl, 10-08-2004, 06:21 AM
Submit a support ticket and ask your host to fix the problem then.

Posted by xingda, 10-10-2004, 01:05 AM
anyone has more ideas on what can happen??? the last tries didn't work out. thanks XINGDA

Posted by IHSL, 10-10-2004, 01:53 AM
I'd suggest taking TechArk's advice. This is a question your hosting provider should be be able to answer for you. Simon

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